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The importance of named contacts for all workersWorkers should know who is responsible for supporting them and the person they should contact if they have a grievance. See complaints & grievance procedures (module 5) for more information. There is further guidance available on Supporting Workers from The publication Engaging Volunteers: A Good Practice Guide and
is available free of charge from the VDS website – www.vds.org.uk
or by telephoning 01786 479593. |
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