On receipt of a disclosure application, CRBS checks and countersigns the application before forwarding to Disclosure Scotland for processing. On completion of criminal history checking Disclosure Scotland will then produce a disclosure certificate which is returned to CRBS as the counter signatory.

Customers are advised that CRBS is no longer able to offer a “drop in” service. Appointments are still available for attending our offices for the purposes of enrolling with CRBS and there is extensive guidance available on our website to aid completion of Part V and PVG Scheme application.

Volunteer Development Scotland is pleased to announce the launch of the Volunteering Zone, an on-line method of registering volunteer roles across local authority areas to appear.

CRBS will be attending the below events, at these events CRBS will be holding one to one sessions with organisations to provide them with support on the following:

  • Determining who within your organisation should be asked to join the new Scheme
  • How to access disclosure

Due to high demand in application forms CRBS are reducing the amount of telephone helpline staff to 1 person on Thursday and Friday 14th and 15th of July. This will allow CRBS to concentrate on processing the high number of applications they have.

Disclosure Scotland are aware of some IT issues affecting the new PVG Scheme, with PVG Scheme certificates not being produced quickly enough.  BT and Disclosure Scotland are working to address these issues as a matter of urgency.