Overseas Enquiry Line 08700 100 450

For overseas enquiries please contact 08700 100 450. This national rate enquiry line is intended for those seeking general advice about the countries covered by the fax back service. Some countries require fingerprints to be submitted with applications for 'Certificates of Good Conduct'.

For details of how to obtain fingerprints, please contact the enquiry line which is available Monday - Friday 9:00am - 5:00pm. If an agent is unavailable, a voicemail facility is available should customers require a 'call-back'.

Fax Back Service

The fax must be set to "polling" mode. How this is done depends on the fax machine. After the fax machine is set to "polling" mode then dial the number appropriate to the country that you are interested in. The information should be faxed back more or less straight away.

To begin with the countries and their corresponding numbers for the service are:

0906 55 55000 Denmark
0906 55 55001 France
0906 55 55002 Germany
0906 55 55003 Irish Republic
0906 55 55004 Italy (excluding Vatican City)
0906 55 55005 Netherlands
0906 55 55006 Spain
0906 55 55007 Sweden
0906 55 55008 Poland
0906 55 55009 Canada
0906 55 55010 Jamaica
0906 55 55011 South Africa
0906 55 55012 Malaysia
0906 55 55013 Philippines
0906 55 55014 Australia
0906 55 55015 New Zealand
0906 55 55016 Finland

Fax Back Technical Helpline

The information given out is no more than 4 pages long and is self explanatory. Itouch (the fax back service provider) provide a national rate help-line for technical problems 0870 906 3434